Privacy policy
At Squnny, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, or interact with us.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you place an order or contact us, we may collect information such as your name, shipping address, billing address, email address, phone number, and payment-related information.
Order Information
We collect details about the products you purchase, order history, payment status, shipping method, delivery address, and tracking information.
Device and Usage Information
When you visit our website, we may automatically collect information such as your IP address, browser type, device type, pages viewed, time spent on the site, referring website, and other usage data.
Cookies and Similar Technologies
We may use cookies and similar technologies to improve website functionality, remember your preferences, analyze site traffic, personalize your experience, and support marketing or advertising activities.
How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Provide shipping and tracking updates
- Communicate with you about your order or customer service requests
- Process payments and prevent fraud
- Improve our website, products, and customer experience
- Personalize content, offers, and marketing
- Send promotional emails if you have opted in
- Comply with legal, tax, accounting, or regulatory obligations
How We Share Your Information
We do not sell your personal information.
We may share your information with trusted third parties only when necessary, including:
- Payment processors
- Shipping carriers and logistics providers
- Shopify and related ecommerce service providers
- Email, marketing, analytics, and advertising service providers
- Fraud prevention and security providers
- Legal, tax, accounting, or regulatory authorities when required
These third parties may only use your information as needed to provide services to us or as required by law.
Payment Information
Payments are processed through secure third-party payment providers. Squnny does not store your full credit card number or complete payment credentials on our own servers.
Marketing Communications
If you subscribe to our email list or agree to receive marketing messages, we may send you updates, promotions, product launches, and special offers.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.
Cookies and Advertising
We may use cookies, pixels, and similar technologies from platforms such as Shopify, Google, Meta, or other advertising and analytics providers. These technologies help us measure website performance, improve our marketing, and show relevant ads.
You may be able to manage cookies through your browser settings. Disabling cookies may affect certain website features.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer service, fraud prevention, legal compliance, tax, accounting, and recordkeeping requirements.
Your Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Restrict or object to certain processing activities
- Request a copy of your personal information
To exercise your rights, please contact us using the contact information below.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
International Data Transfers
Your information may be processed or stored in countries outside of your location, including the United States or other countries where our service providers operate. By using our website, you understand that your information may be transferred to and processed in these locations.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: service@squnny.com